Deviations and CAPA

Every deviation investigated with the full history in view.

The desk reads the deviation report, the batch record and the governing procedures, looks for earlier deviations like it, assesses product impact, and drafts the investigation for Quality to sign.

A manufacturing deviation, investigated with its history and signed off by Quality.

Why it's hard

  • Investigations pull from batch records, procedures, equipment logs and past deviations.
  • Recurring issues get closed one at a time.
  • Every step has to stand up to an inspection.

In the demo

Not another one-off fix.

A single temperature excursion looks minor, until the agent finds two earlier deviations on the same chamber. It recommends a CAPA instead of another one-off fix.

How the desk runs it

Six steps. One decision is yours.

  1. 1

    Intake

    A deviation report from the floor opens a case, linked to the batch and the equipment.

  2. 2

    Assess

    The agent reads the batch record around the event, finds the procedure step involved, searches past deviations on the same equipment or step, and assesses the impact on product quality.

  3. 3

    Decide

    It proposes a classification, a batch disposition (release, hold or reject) and whether a CAPA is needed, with its rationale.

  4. 4

    Approve

    A person

    Quality approves with an e-signature.

  5. 5

    Act

    The investigation report is issued, a CAPA is opened with an owner and due date, and the batch disposition goes to your quality system.

  6. 6

    Record

    The report and signed approval are filed as records under your retention rules.

Outcomes

MinorMajorCriticalCAPA opened

Works with

  • Your quality management system
  • Batch records
  • Your document repository

Put your documents to work today.

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